Hello library community,
We miss your friendly faces, but we’re all doing the right thing by minimizing our contact. That said, we believe that at this time we can begin to check out items via curbside service. If you want to take part, here’s how:
- Our regular online request process remains in place. Please note that items requested online will not be immediately available, and some items may not be available at all.
- We will also accept requests by phone during pickups hours only. Note that we will need at least 15 minutes to process requests.
- You will choose your pickup time during pickup hours and we will check out materials to you, print a receipt, package your checked-out items, and leave them in the entryway with your initials attached. Please retrieve materials promptly. You must make an appointment ahead of time.
Monday, Wednesday-Friday 1-5
We will take all reasonable precautions, but you should exercise your own judgment.
Q: Can I come in to the library to select my items?
A: No, the library building past the entryway remains closed. Library staff will check out items to you and leave them in the lobby at the time of your pickup appointment.
Q: I’m not sure of the exact titles I want. Can you help?
A: Yes, we would be glad to help you find something you will enjoy during our phone conversation.
Q: What are you doing to prevent the spread of COVID-19 on materials?
A: We are using gloves, washing our hands regularly, and holding returned items for 24 hours before they can be checked out again. If you are still concerned, we recommend holding items for 24-72 hours before opening them. Please do not use cleaners on library materials as they may cause damage.
Q: What if I want to keep the items I have checked out until the library reopens?
A: That’s just fine. Due dates have been automatically extended, and if you end up with late fees accrued during this period, we will gladly waive them.
Q: What if I set up an appointment and then miss it?
A: We will hold your materials for up to 10 days in the library, but you will need to make a new pick up appointment.
If you have more questions, please call us during pickup hours at 507-744-3977 or send an email to firstname.lastname@example.org.